Hiver
Customer service helpdesk in Gmail with AI agents.
Updated
✨ Try AgentScout's free AI image generator →Good for: customer support, writing and managing email
Use cases
About Hiver
Hiver is listed in our customer support category and is aimed at people who want a ready-to-use product. Customer service helpdesk in Gmail with AI agents. Pricing, as the maker states it: Paid. Maturity: Active. We last checked the official link on 2026-10-16.
What is Hiver?
Hiver is an agentic omnichannel customer service platform used by more than 10,000 teams.
It combines AI, cross-team collaboration, ticketing and workflows; our listing notes it works inside Gmail.
Sources: the official site and our directory listing, checked 2026-10-18. Official site: hiverhq.com.
Who is Hiver for?
Support teams who want a helpdesk in Gmail with AI.
Key features
- AI agents
- Ticketing
- Omnichannel
- Gmail-based
Hiver pricing
- Growth: $25/user/mo
- Pro: $55/user/mo
- Elite: $85/user/mo
Prices are for Hiver Omni.
Source: official pricing page, checked Oct 18, 2026. Prices change; check the source before buying.
Hiver FAQ
What is Hiver?
Hiver is an agentic omnichannel customer service platform used by more than 10,000 teams.
Who is Hiver for?
Support teams who want a helpdesk in Gmail with AI.
Is Hiver free?
Hiver doesn't list a free plan on its pricing page (checked Oct 18, 2026). Plans: Growth: $25/user/mo; Pro: $55/user/mo; Elite: $85/user/mo.
How much does Hiver cost?
As of Oct 18, 2026, Hiver's official pricing page lists: Growth: $25/user/mo; Pro: $55/user/mo; Elite: $85/user/mo. Prices are for Hiver Omni.
What are alternatives to Hiver?
Similar tools include Gradient Labs, Agentplace, Parloa, Lyro by Tidio, VirtualBudz BudBot and Decagon.
Hiver ratings and reviews
Be the first to rate Hiver: tap 1 to 5 stars below. A written review is optional.
Hiver alternatives
Other customer support tools in our directory. See all customer support tools →
Gradient Labs
AI customer support agent for regulated financial services companies.
Agentplace
Build AI agents that answer customer questions, book appointments and deliver services online.
Parloa
AI agent management platform for enterprise customer service to build, test and scale voice and chat agents.
Lyro by Tidio
Tidio's AI customer service agent that answers questions instantly and turns conversations into sales, leads and bookings.
VirtualBudz BudBot
VirtualBudz BudBot is an AI budtender for cannabis dispensary websites. It answers shoppers' product questions, recommends items from the live menu and builds carts around the clock, so customers get help even when staff are busy.
Decagon
Platform for building, optimizing and scaling customer-facing AI support agents.
Badge for makers
Built Hiver? Add this badge to your README or site. It links back to this page. About badges
